PRIVACY POLICY FANSEA
Effective Date: Jul 30, 2025
Fansea GmbH (“Fansea”, “us”, “we”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains the processing of your personal data by Fansea GmbH, Bethmannstraße 7-9, 60311 Frankfurt am Main, Germany (“we” or “Fansea”) as the controller (Art. 4 no. 7 GDPR) and your rights under the GDPR.
1. INTRODUCTION
This policy covers our collection, processing and use of personal data when you use our VR game “Goal King” or our website Fansea.io.
When you supply any personal data to us, we have legal obligations towards you in the way we use that data. For ease of reading, we have divided this policy into several sections:
Introduction
What is personal data and purpose of processing (what do we collect)
How and why do we use/share your personal data
For how long do we store your personal data
Security
Your Right
Changes to this Privacy Policy
Contact Details
It is important that you read this policy together with any other privacy notice or fair processing notices that we may provide within our services or on our website at or around the time that we collect or process personal data about you (for example, fair processing notices that we may display to you at the time that you agree to share certain data with us, or where you sign up to receive e-mail updates from us) so that you are fully aware of how and why we are using that data.
This Policy supplements other notices including each service’s individual terms of use and our website’s respective terms of use and cookies policies. This policy is not intended to override or replace those documents and must be read alongside them.
By visiting or otherwise using our services or websites, you are agreeing to the practices set out in this policy. If, for any reason, you do not agree to the terms of this policy, please stop using our services and websites.
We reserve the right to revise or amend this policy at any time to reflect changes to our business or changes in the law. Where these changes are significant we will endeavour to let you know. However, it is your responsibility to check this policy before each use of the Website – for ease of reference the top of this policy indicates the date on which it was last updated.
Please note that our services and websites are not directed at children under the age of 13 (each a “child” together “children“) and we do not knowingly collect personal data about children. If you believe we have collected personal data about your child, you may contact us at [email protected] and request that we cease processing data about your child.
2. WHAT IS PERSONAL DATA & PURPOSE OF PROCESSING
2.1. WHAT IS PERSONAL DATA
Where this policy refers to ‘personal data’ it is referring to data about you from which you could be identified – such as your name, your date of birth, your contact details and your IP address. Our privacy is important to us, so we limit the amount of personal data we gather, process and store about you to an absolute minimum.
By law we are obliged to process your personal data in certain ways and to ensure that you are given an appropriate amount of information about how it is used. You also have various rights to seek information about how third-party organizations are using your data, and to prevent them from processing it unlawfully. For more information about these rights, please see the ‘Your Rights’ section of this policy.
2.2. PROCESSING OF PERSONAL DATA YOU PROVIDE
We process personal data that you provide in the context of using certain content and functions on our website or game. For example, if you use the contact form, we process your personal data to respond to your inquiry. The same applies to contact by other means, such as email, messenger or telephone. The legal basis for this processing of your personal data is Art. 6 (1) b) GDPR.
With regards to the above-mentioned purposes, it is apparent that we do not need your personal data in a form that enables your personal identification. For this reason, we are going to process the information (especially statistics) in aggregated (non-identifiable) form as much as possible. Where this is not possible, we are going to process the information in pseudonymized form as much as possible.
2.3. DATA WE COLLECT
We do NOT connect or correlate this data with any personal data you may choose to give to us.
We may collect some or all of the data described below. However, please note that the actual data which we collect may differ depending on the platform on which you use our product, and on the particular product you use:
- The frequency and timing of purchases of Fansea products, or the dates on which Fansea products are first used.
- Information about your hardware configuration or specification (which may include manufacturer, CPU speed, memory, graphics card, processor and operating system).
- Information about your UserID from your Meta or Pico account to obtain leaderboard entries. This information is not retained after the session ends.
- Information about your User Profile from your Meta or Pico account to display your username in-game. This information is not retained after the session ends.
- Information about Friends from your Meta or Pico account to provide friends leaderboards. This information is not retained after the session ends.
2.4. HOW WE USE THIS DATA
We use data for the following purposes:
- To monitor how any products or services or features are operating. We will do this with aggregated data as much as possible.
- We may do this in “real time” (sometimes known as “telemetry”) and we also look back over Analytics data for past events (sometimes known as “analytics”).
- To display public-leaderboards, friend-leaderboards and your in-game username.
- To improve our products and services, including by identifying problems or bugs and better understanding the hardware configurations and specifications used by our customers.
- To understand the countries or geographic regions in which the users of our products and services are located.
2.5. LOG DATA
When using the website, certain personal data, including data sent by the browser (e.g., IP address, type of cookies, previous website, time and date, content displayed) are temporarily stored.
We use this log data to enable you to use our website and, if necessary, to check and enforce our rights and the rights of third parties in the event of damage or infringement of legal regulations, our terms of use and the rights of third parties. The legal basis is Art. 6 (1) f) GDPR. The log files are stored for as long as is necessary for the respective purpose, generally no longer than 14 days.
2.6. GOOGLE ANALYTICS
We use Google Analytics with your consent (Art. 6 (1) a GDPR) to better understand our visitors and their interests and to continuously improve our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
Google Analytics allows us to analyze traffic and usage patterns of individual users (without further identifying them) or groups (which offers are used how often, how often users return, how long they stay, from which websites users come, from which regions, etc.). Google acts as our processor. The cookies used for this purpose expire after 14 months. To avoid Google Analytics, we suggest an opt-out plugin to download here: https://tools.google.com/dlpage/gaoptout
2.7. GOOGLE TAG MANAGER
Google Tag Manager is a tag management system provided by Google that we use on our websites. Google Tag Manager allows us to add code snippets, pixels or similar, to our web pages.
Google will only process your IP address as a processor and in accordance with the EU standard contractual clauses. Google will not combine your IP address with personal information from other sources. The legal basis is Art. 6 (1) f) GDPR.
2.8. GOOGLE ADS
With your consent (Art. 6 (1) a GDPR), we use various Google services for marketing measures.
We use Google Ads to display ads in the Google search engine or on third-party websites. Google Ads can be used to display targeted ads based on the user data available at Google (so-called “target group targeting”). As a website operator, we can evaluate this data by analyzing, for example, which search terms led to the display of our ads. This allows us to optimize our offer and our advertisements.
DoubleClick is used to show you interest-based advertising across the Google advertising network. For example, our advertising may be displayed in Google search results or in advertising banners associated with DoubleClick. For this, DoubleClick must be able to recognize the respective viewer and assign to him, among other things, the web pages visited. For this purpose, DoubleClick uses cookies or other recognition technologies.
2.9. CLOUDFLARE
We use the Content Delivery Network (CDN) provided by Cloudflare Germany GmbH, Rosental 7, c/o Mindspace, 80331 Munich, Germany (Cloudflare) to enhance the security and delivery speed of our website. This is in line with our legitimate interest (Art. 6(1)(f) GDPR). A CDN is a network of servers distributed worldwide capable of efficiently delivering content to website users. For this purpose, personal data may be processed in Cloudflare’s server log files. Cloudflare is the recipient of your personal data and acts as a data processor on our behalf. This corresponds to our legitimate interest under Art. 6(1)(f) GDPR, as we do not operate our own content delivery network.
You have the right to object to the processing. Whether the objection is successful will be determined through a balancing of interests.
The functionality of the website cannot be guaranteed without this processing.
Cloudflare retains your personal data for as long as necessary for the purposes described.
For more information on how to object to or remove your data from Cloudflare, please visit: https://www.cloudflare.com/de-de/cloudflare-customer-dpa/
Cloudflare has implemented compliance measures for international data transfers. These measures apply to all global activities where Cloudflare processes personal data of individuals in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs). For further information, please visit: https://www.cloudflare.com/cloudflare_customer_SCCs-German.pdf
2.10. COOKIES USE
In addition to the processing purposes mentioned above, we also use cookies when technically necessary to provide our website or certain content or when we are obliged to do so. For example, we set a cookie to store which cookies you have agreed to or which you have refused. This cookie expires after six months. The legal basis for the use of necessary cookies is Art. 6 (1) b) GDPR or Art. 6 (1) c) GDPR for legally obligatory processing of personal data.
Furthermore, we also use cookies to provide certain functionalities that are not technically necessary but make the use of our website more user-friendly. For example, cookies can be used to save certain preferences of the user, e.g. the display language, and to load them automatically the next time our website is called up. The legal basis for the use of functional cookies is Art. 6 (1) f) GDPR.
Non-required and non-functional cookies (e.g. for marketing purposes), on the other hand, are only processed with your consent. The legal basis for this is Art. 6 (1) a) GDPR.
Unless otherwise stated in this privacy policy, cookies remain stored for as long as necessary to fulfill the respective processing purposes. You can prevent the storage of cookies by browser preferences and delete them manually in your browser settings. Please note, however, that some cookies may be mandatory for the use of our website or individual functions.
You can find more information about the cookies set on this website and the possibility to revoke or give your consent here (https://fansea.io/) under “Change Privacy Settings”.
3. THIRD PARTY DATA USE
Complementing to the uses of your Personal Data described above, we may share it only when absolutely needed in the following ways:
- We will not share your personal data with third parties in order for that third party to provide direct marketing communications to you, unless it relates to a specific activity which we are undertaking with a third party (e.g. a competition where a third party is providing the prize) and you have provided your consent for that use. Such an activity may have its own terms and conditions relating to the way in which your personal data may be used, which you will be notified of at the relevant time.
- we may share your personal data with any member of Fansea, which means our subsidiaries;
- We may share your personal data with Cognitive3D to process anonymized data to find bugs, performance problems and issues in the game loop. This helps us to improve the game’s performance and features.
This includes the following data:
- Information about your hardware configuration or specification (which may include manufacturer, CPU speed, memory, graphics card / processor and operating system).
- Information about country, room-space, height and controller tracking.
- with the providers of platforms that we use to distribute our Services to you (such as web stores and the service networks of console providers); and;
- with analytics and search engine providers that assist us in the improvement and optimization of this Website as described above.
We may also disclose your personal data to third parties in the following events:
- if Fansea or substantially all of its assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;
- if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or if we are asked to provide your details to a lawful authority in order to aid in the investigation of crime or disorder; and/or
- in order to enforce or apply our services or website’s terms of use or terms and conditions; or to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
- Our service providers provide us with a variety of administrative, statistical, and technical services. We will only provide service providers with the minimum amount of personal data they need to fulfil the services we request, and we stipulate that they protect this data and do not use it for any other purpose. We take these relationships seriously and oblige all of our data processors to sign contracts with us that clearly set out their commitment to respecting individual rights, and their commitments to assisting us to help you exercise your rights as a data subject.
4. FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We will hold your personal data on our systems only for as long as required to provide you with the services you have requested or to perform the purpose for which that data was collected.
In some circumstances you can ask us to delete your data: see ‘Your Rights’ below for further information.
In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this data indefinitely without further notice to you.
5. SECURITY
Fansea may store your personal data on secure servers either on our premises or in secure third-party data centers.
Please note that some of our service providers may be based outside of the European Economic Area (the “EEA”). These service providers may work for us or for one of our suppliers and may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. When we transfer your data to a service provider that is outside of the EEA we seek to ensure that appropriate safeguards are in place to make sure that your personal data is held securely and that your rights as a data subject are upheld. If you would like more information about how the mechanism via which your personal data is transferred, please contact [email protected].
If we ever give you (or where you have chosen) a password which enables you to access certain parts of this Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
6. YOUR RIGHTS & DELETION
You can request information about your stored data. If you have provided personal data on the basis of a contract or consent, you have the right to receive this data in a standard and machine-readable format.
In addition, you can also request the deletion, correction or restriction of the processing of your data.
Write a mail to [email protected] with the wish to delete your personal information.
You can revoke your consent at any time with effect for the future.
You can object to the processing of data processed on the basis of our legitimate interests at any time under the conditions of the GDPR.
7. CONTACT; COMPLAINT TO SUPERVISORY AUTHORITY
Please address your questions or concerns regarding the processing of your personal data to:
Fansea GmbH
Bethmannstraße 7-9,
60311 Frankfurt am Main
Germany
In case of questions and in case of possible concerns about the data processing, you can also contact a supervisory authority. The responsible supervisory authority for Fansea is:
The Hessian Commissioner for Data Protection and Freedom of Information
Gustav-Stresemann-Ring 1
65189 Wiesbaden